Welcome to the ZWEB.IN FAQ section! Below, you'll find answers to some of the most common questions our users have. If you don’t find what you’re looking for, please feel free to contact our support team for further assistance.
1. What is ZWEB.IN?
ZWEB.IN is a digital marketplace offering a wide range of products and services including 3D models, websites, code, graphics, business document formats, SEO/SMO tools, videos, and images. We also provide technical support and freelance work opportunities for digital professionals.
2. How do I create an account on ZWEB.IN?
To create an account, simply click on the "Sign Up" button at the top of the homepage. You’ll need to provide your name, email address, and a secure password. After registration, you can start browsing, purchasing, or selling products.
3. Can I sell my products on ZWEB.IN?
Yes! ZWEB.IN allows creators to upload and sell their products. Simply sign up as a seller, and you can start adding your 3D models, websites, code, graphics, or other digital products to our marketplace.
4. How do I reset my password?
If you’ve forgotten your password, click on the “Forgot Password” link on the login page. Enter your registered email address, and we’ll send you instructions to reset your password.
5. How do I update my account information?
To update your account information, log in to your account, go to your profile settings, and make the necessary changes. You can update your email, password, or contact details there.
6. How do I delete my account?
To delete your account, please contact our support team at support@zweb.in. We will process your request and confirm once your account has been deleted.
7. What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards, PayPal, and other online payment systems. Please check the payment options available at checkout.
8. How do I view my purchase history?
Once logged in, go to your account dashboard and navigate to the “Orders” section. Here, you can view all of your previous purchases, along with download links for digital products.
9. Can I request a refund?
Refund requests are handled on a case-by-case basis. If you experience any issues with a product or believe you’re entitled to a refund, please contact us at support@zweb.in, and we’ll assist you.
10. How do I download the products I purchased?
After completing your purchase, you will receive a download link on the order confirmation page. You can also access your downloaded products through the "Orders" section in your account dashboard.
11. What file formats do you support for uploaded products?
We accept various file formats for different types of products. For 3D models, we support formats like .FBX, .OBJ, .STL, and more. For other products, we support formats such as .ZIP, .PNG, .JPG, .PDF, and .PHP files. Refer to the product upload guidelines for more details.
12. Can I edit the products I download?
Yes, unless the product is explicitly marked as non-editable. Most products are available for modification, so you can customize them as needed for your projects. Please check the product description for specific licensing and usage terms.
13. How do I sell products on ZWEB.IN?
To sell on ZWEB.IN, create an account and sign up as a seller. Then, you can upload your digital products to the marketplace, set prices, and start selling to customers.
14. How do I price my products?
You can set your own prices for the products you upload. We recommend researching similar items on the marketplace to ensure your pricing is competitive.
15. How do I get paid for my sales?
Payments for products sold are made via the payment method specified in your seller profile. You will receive payouts on a scheduled basis as determined by ZWEB.IN’s payment system.
16. What should I do if I encounter an issue with a product?
If you experience an issue with a product, please contact the seller directly via their product page. If you are unable to resolve the issue, you can contact our support team at support@zweb.in for further assistance.
17. How do I report a problem on the platform?
If you encounter any technical issues or problems on the site, you can report the issue by emailing us at support@zweb.in or calling +91 9351235500. Please provide as much detail as possible, including error messages or screenshots.
18. How can I contact ZWEB.IN support?
You can reach us by email at support@zweb.in, or by phone at +91 9351235500. We’re available Monday to Friday from 9:00 AM to 6:00 PM IST.
Feel free to customize these answers based on the actual processes at ZWEB.IN and adjust the FAQs as needed based on customer feedback.